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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SATEC products

The group "New Technologies" offers for review the products of the plant SATEC: modular telemechanics devices, multifunctional electricity meters, quality analyzers, connection controllers, digital meters, surge recorders, modules of discrete, analog inputs, high-precision collapsible, monolithic transformers, software systems, accessories
  • Modular telemechanics devices SATEC
    Modular telemechanics devices
    PM130P, PM130E, etc.
  • Multifunctional electricity meters SATEC
    Multifunctional electricity meters
    EM133, EM133-AR, etc.
  • Electricity Quality Analyzers SATEC
    Electricity Quality Analyzers
    PM175, PM175-TFT, etc.
  • Connection Controllers SATEC
    Connection Controllers
    PM180 et al.
  • Digital counters SATEC
    Digital counters
    PRO PM335, PRO EM235, etc.
  • Modules of discretionary inputs SATEC
    Modules of discretionary inputs
    DIOR, TOU+4DI, etc.
  • Analog input modules SATEC
    Analog input modules
    AO1, AO2, AO6, etc.
  • High-precision collapsible transformers SATEC
    High-precision collapsible transformers
    CS05S, CS1S, CS2SL, etc.
  • Monolithic high-precision transformers SATEC
    Monolithic high-precision transformers
    CS1L, CS4, CS8, etc.
  • Software complexes SATEC
    Software complexes
    eXpertPower, PAS, etc.
  • Accessories SATEC
    Accessories
    ETC2002, RS-485/ETH/GPRS, etc.

NEW TECHNOLOGIES GROUP

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